FAQs

Using the MyCFAVisit Survey, Chick-fil-A gathers feedback from customers so they can improve their food and service. Customers are asked about food quality, cleanliness, hygiene, and customer service in the survey.

MyCFAVisit

It is very easy to complete the MyCFAVisit survey. If you have any questions about the survey, you can refer to the following guide or visit the official website at www.mycfavisit.com.

Frequently Asked Questions

Can I participate in the MyCFAVisit Survey without purchasing anything?

No, you can only take advantage of this offer if you write down the serial number on your order receipt. Once you have purchased some food from the outlets, you will be able to fill out the MyCFAVisit questionnaire.

What is the validity period of the serial number?

You should use it within 3-4 hours. It remains valid for 24 hours after purchase. You can provide feedback at any time.

How long will it take you to complete the survey?

It shouldn’t take more than 3-4 minutes. Questions will be asked about management, menus, work environments, and employee attitudes.

If I lose my receipt, what should I do?

There is only one place on the receipt where the serial number appears. Without a serial number, you will not be able to participate in the survey. You should be able to answer the questions as long as you remember the serial number.

Are Chick-fil-A employees entitled to free meals during their shifts?

There are differences between the policies of each restaurant. While most restaurants offer a free meal of up to $8 worth of food, there are some exceptions. If an employee works two shifts, they receive two free meals.

Is there a limit to how many coupons I can get?

Coupons like these are unique and can only be used once. You will receive one ticket per visit. As a survey prize, you will receive a Free Chicken Sandwich on your next visit.